Last updated: April 23, 2026
This policy explains what data Provillo collects, how we use it, and your rights. We keep it short and direct.
Provillo is operated from Sweden. For privacy questions, contact hello@provillo.com.
Account data: Email, name, company name, profile details you provide (managed by Clerk).
Billing data: Handled by Stripe. We only store your Stripe customer ID and subscription status — not your card details.
Usage data: Emails you generate, businesses you search, call transcripts you upload. Stored so you can access your history.
Technical data: IP address, browser type, timestamps — standard web logs used for security and debugging.
We don't sell your data. We don't use your data to train AI models.
We share data with these providers strictly to provide the Service:
Each provider has its own privacy policy. They process data on our behalf and aren't allowed to use it for their own purposes.
Your data is stored on secure cloud infrastructure (primarily in the EU and US, depending on the provider). We use industry-standard security measures: encrypted connections (HTTPS), access controls, and secure third-party providers. No system is 100% secure, but we take it seriously.
We keep your data as long as your account is active. When you delete your account, we permanently remove your personal data from our systems within 30 days. Billing records may be retained longer if required by law (typically 7 years for accounting purposes).
If you're in the EU, UK, or another region with data protection laws, you have the right to:
To exercise any of these rights, email hello@provillo.com. We'll respond within 30 days.
We use essential cookies to keep you logged in and remember your preferences. We don't use advertising or tracking cookies. Clerk (our auth provider) sets some cookies for session management.
When you use Provillo to send emails to other businesses, you're responsible for complying with anti-spam laws (GDPR, CAN-SPAM, etc.). Provillo is a tool — you decide the content, recipients, and legal basis for contact.
Provillo is not intended for anyone under 18. We don't knowingly collect data from children.
If we make material changes, we'll notify you by email or in-app notice. Continued use of Provillo after changes means you accept the updated policy.
Questions, concerns, or requests? Email hello@provillo.com.